When we hired our very first moving company, it was after we had some “online” experience.
However, apparently it was not enough experience. I did some googling and we had yet to met Casey Kirkman.
In fact, at that time, he had not started his moving company yet. This was back in the early 2000’s.
I found the company, we had ended up using, online. They seemed to be the bees knees. They were receptive and answered every single question that I had asked.
I just wished I would have asked the “right” questions…
It turns out I was duped. I was conned into believing that this was an actual local company and not some fella sitting in a cubicle in the Philippines working in a telemarketing center.
How can you not trust a guy named “Junior”… He was a natural, there was no hint of him being in a telephone center. There was no hint of any accent. He made me believe he was local and had a local address on their online ad and everything.
The address, if you must know, was to a mailbox place in Canyon Country California. I figured Sierra Highway, being a major street and having spaces for “large businesses and trucks”, made sense.
LOL – that is what they thought as well. This was a lead generation company. It had been built for the sole purpose of re-selling my personal and private information to a company willing to pay for it.
I received three phone calls from three different “representatives” stating they worked at different “independent” companies (related) to the one I had called originally.
They talked about how their rates could be different because they owned their own branches of the “main company”.
Ladies and Gentlemen, I was being scammed. They were all working for the same movers. Those movers, weren’t movers, they were scam artists that rented trucks and hired unskilled labor off of the street.
They showed up in a white “rental” moving truck. They had some blankets, probably stolen, some plastic wrap and cardboard.
The tattoos on one of the fellas was something akin of “American Me”. They worked really hard, they worked fast and they had no idea the best ways to move furniture without damaging it.
They also did not know how to move furniture around corners without denting them.
They did, however, know how to position furniture and packaging to hide the damage that they had created on the furniture itself and on the walls of our new home.
They timed it so it was very late, dark, and then is when they were waiting for payment. “Cash was a lot cheaper”, so I went that route. That was also a big mistake.
They asked me to sign a piece of paper, after I looked at my furniture and home, eyes half open, I looked, saw a large ding in one of my cabinets, the “owner” took $100 bucks off of the bill, I was happy.
Until the following morning. I noticed the destruction that has occurred to my home and a majority of my furniture.
There was no one to call, the company, I found online, was gone. That I don’t understand to this day. I called another company and they did not know who I was nor who the other company was that I had hired.
When hiring movers, make sure they are local. Make sure they have “real offices” – google their storefronts to see if the are a mailbox place or if they are a “real true business”.
Watch the video to see what Casey Kirkman had to say about 6 steps to hiring the BEST moving company.