How to get rolled by a Real Estate Lender in Southern California

    While there are not very many lenders that still have “rolling clients” at the core of their game – some do. The latest episode reared it's ugly head this past week.

    I am grateful the clients were not ours – but more importantly, I'm more grateful that it was fixed by the real estate agent that referred this real estate buyer to their lender.

    How to get rolled by a lender

    The change in interest rate was one full point. Instead of a buyer obtaining a loan at a, previously promised and locked, 3.5% interest rate – during the loan document signing portion of escrow, the buyer was presented with a 4.5% interest rate.

    While mistakes do happen, and while numbers get transposed, deleted or increased by human error – this was not one of those cases. I know this because of the fight that had to take place with the local Santa Clarita lender in order to give the real estate buyer what they were promised when the rate was locked.

    I am also happy that the real estate buyer made a point of retaining the documentation that the lender gave them regarding the rate lock.

    This is not a video or blog post that was put together to beat up all of the local Santa Clarita real estate lenders. That is not the point at all. Most of the local Santa Clarita Lenders are GREAT.

    We happen to know the one that is the BEST at the Santa Clarita Cities lending game.

    What about the local lenders at the core of this latest debacle? We won't be working with their team… Ever. Word spreads too quickly in today's real estate market – and spreads too easily – and in Real Estate, a service provider's reputation is one of the major differentiation points between the Good, The Bad and the Ugly. 🙂


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    Paris and Connor MacIvor

    Connor and Paris MacIvor are in the Top 1% of Realtors Nationwide, starting their real estate business in 1998 with RE/MAX Gateway - Santa Clarita Valley and Valencia CA. Their becoming licensed real estate consultants and representatives came from the horrible experience they had when they bought their first home. There were many things that the agent they had hired did not explain and disclose, which per law he should have. Getting that agent on the phone after they closed escrow and after he had gotten paid was impossible. Paris and Connor called the broker, the board of realtors, the office manager and all they received was the promise of a phone call back. The remedy did come, but not as fast and in the way they wanted. That act - that bad agent was the reason why Paris and Connor became Realtors. That was all they needed to vow to never let the same fate befall anyone else, that befell them. Today Connor and Paris are focused on client service. Protection and top-shelf service with regard to their real estate clientele. They primarily work within the Santa Clarita Valley and Valencia CA. However, for a referral, where 80+ of their business is referrals they have License and Will Travel to other parts of Ventura County, Los Angeles County, and Orange County to handle real estate transactions for those who trust their real estate operation. Writing on their Real Estate Blog is a passion. is where you will find over 10,000 real estate articles. Go to to listen to their latest real estate radio broadcast.

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