Agents blowing up your phone, how to fix it?

    Santa Clarita real estate agentsYou have your home listed for sale and something comes up.

    If you aren’t in contract with a real estate buyer, you should be able to withdraw the listing or have it cancelled by your chosen Realtor.

    We always explain to our home sellers it’s okay to cancel the listing with us, as long as when you are ready to get it sold, we get the first option when it comes to re-listing.

    Things that typically come up can be as tragic as the death of one of the sellers. Maybe a close family member gets sick. It could be that someone loses their job or divorce enters the picture.

    When your real estate agent takes your home off of the market, if your phone number was part of the showing instructions, you are bound to get calls. SPAM Calls.

    Tip: Always identify the caller – get their name and ask for their California Bureau of Real Estate License Number. It should be formatted in all numeric characters and start with a zero.

     

    Mine is 01238257 – etc… Ask them for their broker’s name, Real Estate Company, Mailing address and direct phone number.

     

    This will get most of the callers to hang up and to not proceed any further – believe it or not…

    Even if the home has been withdrawn from the MLS – Agents will call anyway. Even if your home is on the Federal Do Not Call List – they will call.

    You may get people banging on your front door. You may get tons of letters from agents wanting to list your home.

    When it comes to the “pitch” you will be getting over the phone, it always comes down to “hiring the right real estate agent…” And that caller being the “right agent”.

    How do they get your phone number?

    When it comes to listing real estate, most times the instructions have to do with you and your convenience, as the real estate seller, getting notified someone is coming into your home at a certain time or range of time.

    This can happen one of two ways. The first way is that the other agent, the one wanting to show your home, can call your real estate agent and then your agent can notify you.

    This is probably the safest way so your phone number does not get trapped by those “expired” and FSBO systems that are selling your personal and private information to other real estate agents.

    There are companies today who have access to the Multiple Listing Service. When a home is listed for sale and when your private number is written in the “confidential and private remarks section” – the section where the public does not see it, only us Realtors, they copy the data and save the number.

    If your home expires without selling or has its status changed to Cancelled or Withdrawn, then your personal information is sold to agents who are paying for it.

    If your phone number was not part of the MLS listing, even in the private commentary, then you should be okay.

    However, then you have to contend with those ‘research’ sites like Intelius – Spokeo and others which save data exchanged within the online systems. Maybe you put your personal phone number on facebook – and registered your email. Maybe your name is not so common – then when your home does not sell, the companies are starting their research, including matching the owner to the online systems that have your phone number recorded.

    What you can do to stop it?

    In the first place, have your agent notify you of the showings. Keeping your personal and private phone number from being entered into the Multiple Listing Service in the first place.

    Second, if they happen to find your phone number within the online systems and channels, then you can resigister your phone number on the DoNotCall.gov website.

    It’s owned by the Federal Trade Commission – Protecting America’s Consumers from Spam Callers. It works and you should do it now, even if you aren’t contemplating selling real estate!

    Register your number on the FDC Website

    Most agents understand this process – but some do not. They may tell you things such as “if they are not calling you directly, that is going to be a waste of my time” – which would be horrible by the way.

    They may also say things like, “If I field the calls, I won’t be able to search for buyers for your home as I would like…” – It’s okay. Speaking with another real estate agent maybe the most important action your agent can undertake to get your home sold.

    I’m Connor – reach out to me when you are ready. I’ll be there for you as I have been for so many others.

    My BEST – SCV661.com

    Paris and Connor MacIvor

    Connor and Paris MacIvor are in the Top 1% of Realtors Nationwide, starting their real estate business in 1998 with RE/MAX Gateway - Santa Clarita Valley and Valencia CA. Their becoming licensed real estate consultants and representatives came from the horrible experience they had when they bought their first home. There were many things that the agent they had hired did not explain and disclose, which per law he should have. Getting that agent on the phone after they closed escrow and after he had gotten paid was impossible. Paris and Connor called the broker, the board of realtors, the office manager and all they received was the promise of a phone call back. The remedy did come, but not as fast and in the way they wanted. That act - that bad agent was the reason why Paris and Connor became Realtors. That was all they needed to vow to never let the same fate befall anyone else, that befell them. Today Connor and Paris are focused on client service. Protection and top-shelf service with regard to their real estate clientele. They primarily work within the Santa Clarita Valley and Valencia CA. However, for a referral, where 80+ of their business is referrals they have License and Will Travel to other parts of Ventura County, Los Angeles County, and Orange County to handle real estate transactions for those who trust their real estate operation. Writing on their Real Estate Blog is a passion. SCVnest.com/blog is where you will find over 10,000 real estate articles. Go to SCVnest.com/radio to listen to their latest real estate radio broadcast.
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