There many termite and pest control companies in the Santa Clarita Valley. Not as many as there are real estate agents, 🙂 but there are many.
When you are buying a home this part of the inspection process for the home buyer is very necessary. Without it, you may be buying something that could fall down with the very next strong wind or slamming of a door.
Stay tuned as to some items that you may not have thought of as it pertains to you buying or selling real estate. In some cases, the termite inspection part of a buyer’s due diligence could not be more important. The same applies to a home seller considering whether to sell or not. As is the case with any homeowner wanting to keep tabs on any potential infestation they may have which is demolishing hard earned equity.
In this post, I’m going to go out on a limb with some high standards that I have set for our pest control and termite company vendors. There is only one which has adhered to our strict standards and I’m always ecstatic to talk about them.
These are five of the most common things that should be looked for in a top and best termite and pest control company within Santa Clarita and greater Los Angeles areas.
Our go-to is Braveheart pest and termite control. When you are ready, contact me (Connor) and I’ll make a proper introduction for you.
We give this company a lot of business and have not had a single complaint. We do a lot of real estate buyer and seller representation in the Santa Clarita Valley and in the Los Angeles communities. It’s impressive that Frank and his team keep on the top end of the “client satisfaction” spectrum.
Here is how the termite inspection process works and how you know if you are hiring a good Termite and Pest control company.
Accountability for Santa Clarita Termite Companies
First things first. If you are looking to have a company service your home or rental to control pests – rats, mice, bugs, spiders, insects and more, then this is also one of those “dual status” companies.
Dual Status means they are full service. They just don’t do the inspection and take care of “in escrow” work within a real estate transaction. Frank and his crew also are also the hired guns which have humane pest control options available.
Now that you know that Braveheart termite and pest control can handle the ‘general’ run of the mill pest control services, now you can rest assured they have a completely verifiable “home seller and buyer arm” in the pest control process.
If you are a home buyer, you are going to be tasked with hiring a termite and pest control company to come and inspect the home, condo or townhome you are buying.
When we have our home buyers get to this point in their inspection process, I typically ensure that the termite company, Braveheart, is with all parties during the home inspector inspection process. This way they can cross-reference their findings. For example in a home with a raised foundation, the termite inspector may be checking for the bathtub pans to be in a particular condition. The home inspector may have made reference to them as part of his report and both parties will probably have crawled underneath to see if there were additional issues created by a leak.
If mouse droppings are viewed, both experts are able to ascertain the current level of infestation and then collaborate as to the best way to proceed.
Of course termite, this is really where the rubber meets the road. What is the status of those items that are actually infested and those items which pose a threat of becoming termite infested?
Overcharging and under delivering
This is always a risk in the real estate pest control and termite inspection phase. What if the company which is hired makes a habit of overcharging and underdelivering their service? I will tell you they don’t work with our team any longer, that is for sure.
I will fire a company that is gouging anyone of my sellers or home buyers faster than you’d swat a mosquito on your neck.
You may be wondering how I find out of there is any of the “overcharging” going on? It’s not on purpose, but in most real estate transactions, there may be present a “sellers termite report” or something that was completed prior to the home being listed for sale providing clearance.
Now, if the buyer’s termite inspection report is “way different” than the companies report which the seller had provided, something is wrong.
That’s a red flag and I address those red flags quickly. “Heads will roll”, as they say.
Sometimes, when preparing a Santa Clarita home for sale, I speak with the sellers and want to identify all potential problems before the property is listed and marketed to the home buying public. In this way, I am able to cut issues off at the pass and my home seller knows what their potential costs will be if they are ultimately going to be negotiated within the sales process.
This works the same way as it does with having a seller’s home inspection report completed by a certified home inspector. That way the seller can address issues they don’t know about and then be totally upfront with all home buyers who approach and write offers on their house.
What a great place to be, as a Santa Clarita real estate seller, being able to provide to every person and potential home buyer documentation of the exact condition of your home buy a top pest control and termite company like Braveheart and a home inspection company.
Talk about transparency, that is the epitome of being transparent.
Location not only applies to real estate but in Termite Inspection service
It could be they are coming from an area not familiar with our particular type of homes or unfamiliar with what types of termites are most prevalent in the Santa Clarita Valley.
When you are getting ready to hire a pest control/termite inspection company, check where their offices are. Do they have a real brick and mortar shop or are they working out of someone’s garage?
Of course, every company has to start somewhere, If they are upfront with a real address, you have a built-in enforcement mechanism if something goes awry.
This is very important to me being a real estate service provider. A real estate agent, as far as I’m concerned, needs a real office to meet with clients and to have clients follow up with. Having a real brick and mortar location shows stability.
The same applies to a Santa Clarita pest control company. If they have a real office it helps with client comfort and trustability.
Also, if the termite company and pest control servicer have a real address for an office, you can go to complain if things go wrong, or maybe drop off cookies if all are awesome!
Talking to the termite company and communication
This one is huge in my book. When dealing with these types of service providers, we need to have open lines of communication when it comes to giving full disclosure to the buyer and all of their “involved” parties.
It happens a lot that during the inspection process for a home buyer they have multiple family members present. Those family members may be very “hands-on” people from varying generations.
Having a pest control company that is willing to do a full audience debrief relating to the current status of the home being bought or sold, that is critical.
Personality and communication play a large part in my real estate representation process for my Santa Clarita home sellers and home buyers.
Working with professionals that balance the truth about the condition of a Santa Clarita home to the home buyer in front of their people and with the other real estate professionals present helps all parties feel comfortable.
After hours support provided. I will say that sometimes questions come up. Buyers speak with members of their family or friends which weren’t present during the termite and pest control debrief. The home buyers ask me and I may have most of the answers, however – there is nothing like speaking to the consummate pest control professional when they need an answer.
On weekends, during holidays and after hours, when you have a company who is willing to go over issues, you have struck gold.
Availability and scheduling of a pest inspection
You know a good company who does not take on too much where their clients start to suffer.
Frank and his Braveheart pest control and termite inspection team don’t stretch themselves too thin!
They are busy enough to know they do a great job and other multiple realtors and commercial operations hire them but only take on the additional business to the point where the clients are all well served in a timely manner.
There is nothing that I hate more than to call a professional, only to have them not show up or show up late.
In all my dealings with Braveheart termite, I have never ever had any person from their inspection team show up late to any of my appointments with my home buyers or sellers.
When you are referring a termite inspection company and pest control servicer which you are using yourself at your own home to keep things and the pests at bay, you know they are going to have a great reputation.
Frank did not ask me to write this. This is my process. I educate my clients as to how the Santa Clarita real estate transactions work. I want my home buyers and sellers to be prepared for all things, good, bad or ugly.
What I have done in this Five Top tips and things to consider when wanting to hire a transactional termite company and pest control service is talked about some of the most important things to look for.
It’s super important to make sure the pest control has good communication when dealing with such a company as part of the escrow process. Can they deliver on what they said they will fix and for the amount agreed upon? Are they willing to make the repairs within a compressed time frame?
How is the company organized? What happens if something is not completed as promised? How does the complaint process function? Who do you call and how hard is it to get the “powers that be” on the phone to discuss?
Within my Santa Clarita real estate business, follow up is very important. Having a pest control and local Santa Clarita termite company that does a follow up inquiry is truly excellent. It makes for a warm and fuzzy feeling with home buyers and home sellers and really makes Paris and I shine.
Frank and Braveheart Termite and Pest Control
Totally accountable. Frank and his team are top termite and pest control professionals servicing the Santa Clarita Valley and Greater Los Angeles Communities.
Every single interaction has been super positive and never has anything gone wrong. If there was any doubt Frank understands the golden rule very well. Treat others as you want to be treated is his mantra.
I’m so elated to provide for this article about our first choice in a pest control company and termite inspection company serving our real estate clients needs in the Santa Clarita Valley.
Thanks, Frank for all you do and we appreciate your boundless help with our real estate transactions and for our home clients.
Who are we and why does it matter?
Paris and I have been selling real estate since 1998. Representing home buyers and sellers since that time. We became licensed in 1998 as a result of our first home buying experience that was horrible and caused us a lot of sleepless nights.
It was due to us hiring an agent who was in the real estate business for himself. He was selfish and totally steered us into a corner.
He did not disclose things which he needed to, he did not take care of us as his clients and did not answer the phone after he got paid!
It was a horrible experience, one that was the catalyst in both Paris and I getting our real estate licenses.
We both vowed to never allow the same to befall a real estate client of ours. We always have adhered to the golden rule and the mantra of protecting and serving our real estate clients above and beyond our call of duty.
Frank at Braveheart termite and pest control in the Santa Clarita Valley shares many of my same tenants in his personal and professional business dealings. I am proud to present him on the Top Santa Clarita real estate blog – SCVnest.com/blog.
Thanks, Frank and please extend my professional thanks to you and your staff. Great job!